generationE

generationE Technologies Drives New Levels of Intelligence into Event and Incident Management with Social IT Process Automation

San Clemente, CA (PRWEB) October 03, 2011 generationE Technologies, a global IT process automation (ITPA) software and solution provider, today announced its new Resolve Event Management Automation (EMA) solution featuring easy-to-use, point-and-click event automation capabilities combined with innovative, social collaboration tools.   Designed for communications service providers (CSP) as well as financial services firms, utilities, […]

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generationE Technologies Announces New Social IT Process Automation Solution to Improve Customer Care and Expedite Mean Time to Resolution for Wireless and Telecommunications Service Providers

Chicago (PRWEB) October 26, 2011 generationE Technologies, a global IT process automation (ITPA) software and solution provider, today announced its new Resolve Event Management Automation (EMA) solution designed to help wireless and telecommunications service providers improve efficiency and respond faster and more effectively in areas such as customer care and network operations. Resolve EMA will

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