generationE Technologies Announces New Social IT Process Automation Solution to Improve Customer Care and Expedite Mean Time to Resolution for Wireless and Telecommunications Service Providers
Chicago (PRWEB) October 26, 2011 generationE Technologies, a global IT process automation (ITPA) software and solution provider, today announced its new Resolve Event Management Automation (EMA) solution designed to help wireless and telecommunications service providers improve efficiency and respond faster and more effectively in areas such as customer care and network operations. Resolve EMA will […]