UserVoice Introduces Inspector to Help Companies Use Social Media Profiles to Deliver Better, More Personalized Customer Support.
San Francisco, CA (PRWEB) April 24, 2012 This morning UserVoice, the easiest web-based customer service solution, launched Inspector: a tool which allows customer service agents to see who is on the other side of their support tickets. Inspector uses the contacts email address to pull contextual data from UserVoice, SugarCRM, and publicly available data from […]