Summary of ALDIA Logistica contracts TelOnline for a solution that includes VoIP, Call Recording and Call Center.
ALDIA Logistica contracted TelOnline SAS to deploy a Switchvox-based IP telephony system in Colombia. This solution integrates VoIP, call recording with shipping tracking, and an auto-dialer across three cities. The platform utilizes the Switchvox SMB AA305 PBX and Grandstream GXW4104 gateway to reduce costs by 60-80% while supporting up to 150 users and remote management via smartphones.
Parts used in the ALDIA Logistica IP Telephony Solution:
- Switchvox SMB AA305
- Grandstream GXW4104 VoIP Gateway
- Auto-dialer application
- Asterisk open source communications software
- Shipping tracking system integration
- Web interface management
- Smartphone applications (Blackberry, iPhone, Android)
Bogota, Colombia (PRWEB) November 23, 2011
ALDIA Logistica, a logistics operator, has awarded TelOnline SAS., a contract to deploy an IP telephony solution that would enhance their business phone systems and unified communications in Colombia. The solution provided by TelOnline includes VoIP telephony, full recording integrated to the shipping tracking system, automatic dialer server and integration of offices in Bogota, Medellin and Cali. The platform is based on Switchvox SMB AA305, a Grandstream GXW4104 VoIP Gateway that converts analog lines to IP and an auto-dialer application developed and customized by TelOnline to allow easy management and control of the logistics operation.
Switchvox SMB AA305 is based on Asterisk, the worlds most widely adopted open source communications software. Switchvox can offer a feature set that rivals those of the most expensive unified communications solutions, but at a price that small business can afford. An average cost savings of 60 to 80 percent over comparable voice over IP (VoIP) business phone systems. It is an economical, high performance, full featured IP PBX. Switchvox SMB AA305 supports up to 45 concurrent calls and up to 150 users. It also supports up to 10 call recordings and up to 15 simultaneous conference calls participants. SMB AA305 has real time Switchboard application for every user. It can be managed through web interface and through smart phones like Blackberry, iPhone & Android.
- What is the primary goal of the new solution?
To enhance business phone systems and unified communications for ALDIA Logistica. - How much cost savings does Switchvox offer over comparable VoIP systems?
An average cost savings of 60 to 80 percent. - Can the system support remote management on mobile devices?
Yes, it can be managed through smartphones like Blackberry, iPhone, and Android. - What hardware converts analog lines to IP in this setup?
The Grandstream GXW4104 VoIP Gateway performs this conversion. - Does the system integrate with other business tools?
Yes, it includes full recording integrated to the shipping tracking system. - How many concurrent calls does the Switchvox SMB AA305 support?
It supports up to 45 concurrent calls. - What underlying software powers the Switchvox platform?
It is based on Asterisk, the world's most widely adopted open source communications software. - Which cities are included in the office integration project?
The solution integrates offices in Bogota, Medellin, and Cali.
