Returns

Fewer Happy Returns Expected as Retailers Tighten Return Policies

Boston (PRWEB) December 19, 2005 Shoppers may be in for some nasty surprises the day after Christmas as stores implement increasingly complicated and restrictive return policies, including checking a blacklist of serial returners prior to a refund, or by imposing unexpected restocking fees. Some retailers including KB Toys, Sports Authority, Express, and some Staples […]

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Complicated Return Policies Mean Fewer Happy Returns

Boston, MA (PRWEB) December 18, 2006 Shoppers may be in for some nasty surprises the day after Christmas as stores continue to enforce complicated and restrictive return policies, including checking a “blacklist” of “serial returners” prior to a refund, or by imposing unexpected restocking fees. That is the conclusion of Consumer World’s annual survey of

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