gen-E Introduces Social Media-Powered Customer Care Automation Platform To Expedite Time to Resolution for Communications Service Providers

Dublin, Ireland (PRWEB) May 21, 2012 Seeking to expedite time to resolution for busy customer care organizations, gen-E (formerly generationE Technologies), a global IT process automation (ITPA) software company, today announced the Resolve Customer Care Automation (CCA) solution. Based upon its award-winning Resolve Social ITPA software, the new offering will make its debut in the […]

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