DemandVoice and Falcon Speech Solutions Team to Deliver Hosted IVR Address Capture
Dallas, TX (PRWEB) February 16, 2011 Businesses needing to collect addresses from a caller previously had two choices: automated collection or transcription. Automating the collection or capture of U.S. postal addresses over the phone requires accurate recognition, sophisticated Voice User Interface design, and painstaking data treatment. Voice-To-Text technology is not designed to recognize addresses and […]
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