Customer

Real People Rate Customer Service

Leave a Comment / News /

Findlay, OH (PRWEB) June 27, 2007 Corporate Research International today released the results of RealPeopleRatings.com, its quarterly customer service survey that illustrates the importance of brand image and customer perception. SUBWAY, Texas Roadhouse, Cicis Pizza, Marriott, Southwest Airlines, BP, Nordstrom, Stride Rite, Ace Hardware, Staples, Publix, Walgreens, Dicks Sporting Goods and RadioShack earned the highest […]

Real People Rate Customer Service Read More »

Urban Airship Customer Base Grows to 20,000, Fueling 600% Revenue Growth

Leave a Comment / News /

Portland, Ore. (PRWEB) October 13, 2011 More than 20,000 mobile app developers now rely on Urban Airship to power the push notifications and rich messaging that deepen relationships with their customers, and the in-app purchases and subscriptions that create revenue opportunities. As a result, Urban Airship has enjoyed a 600 percent revenue increase year over

Urban Airship Customer Base Grows to 20,000, Fueling 600% Revenue Growth Read More »

UserVoice Instant Answers Helps Companies Optimize Their Knowledge Bases; Cuts Customer Support Requests By Up to 40%

Leave a Comment / News /

San Francisco, CA (PRWEB) October 25, 2011 UserVoice, creator of simple, customer engagement tools that help companies gather prioritized feedback and give excellent customer support, today announced that its ‘Instant Answers’ system is helping companies cut their overall number of customer support tickets by up to 40%. Built into its integrated, hosted feedback and help

UserVoice Instant Answers Helps Companies Optimize Their Knowledge Bases; Cuts Customer Support Requests By Up to 40% Read More »

generationE Technologies Announces New Social IT Process Automation Solution to Improve Customer Care and Expedite Mean Time to Resolution for Wireless and Telecommunications Service Providers

Leave a Comment / News /

Chicago (PRWEB) October 26, 2011 generationE Technologies, a global IT process automation (ITPA) software and solution provider, today announced its new Resolve Event Management Automation (EMA) solution designed to help wireless and telecommunications service providers improve efficiency and respond faster and more effectively in areas such as customer care and network operations. Resolve EMA will

generationE Technologies Announces New Social IT Process Automation Solution to Improve Customer Care and Expedite Mean Time to Resolution for Wireless and Telecommunications Service Providers Read More »

Logistic Specialties Deploys LogiXML to Streamline Operations, Expand Customer Offerings, Increase Profits

Leave a Comment / News /

McLean, VA (PRWEB) November 15, 2011 LogiXML, the pioneer of web-based business intelligence (BI) software, today announced that Logistic Specialties, Inc. (LSI), a leading provider of business development consulting and logistical support services, drastically improved its operational efficiencies, built multiple BI applications in record time, and increased its bottom lineall using Logi Info, LogiXMLs flagship

Logistic Specialties Deploys LogiXML to Streamline Operations, Expand Customer Offerings, Increase Profits Read More »

NEC’s New Communications Server Helps Companies Maximize Investment in IP Applications : NEC’s UNIVERGE

Leave a Comment / News /

IRVING, Texas (PRWEB) November 11, 2008 Giving people access to information based on their preference, location and device is the foundation of NEC’s UNIVERGE360 communications enablement model.   Virtua Health, a comprehensive healthcare system headquartered in Marlton, NJ, is deploying the UNIVERGE SV8500 as part of a comprehensive systems and technology enhancement designed to improve

NEC’s New Communications Server Helps Companies Maximize Investment in IP Applications : NEC’s UNIVERGE Read More »

CA Releases Internet Security Suite Plus 2009 : New Feature-Rich Suite Includes Enhanced Malware Protection, Easy-to-Use Parental Control, Robust Customer Support and Reduced User Interruptions Backed by Internet Protection Plan with Coverage up to $10,000

Leave a Comment / News /

ISLANDIA, N.Y. (PRWEB) November 24, 2008 In addition to the enhanced security features, the suite is now more user-friendly through its inclusion of an Intuitive Help Desk for at-your-fingertips customer support, a simple interface that lets users quickly set preferences or check program status, and a gaming/movie mode to reduce interruptions. With tailored security options

CA Releases Internet Security Suite Plus 2009 : New Feature-Rich Suite Includes Enhanced Malware Protection, Easy-to-Use Parental Control, Robust Customer Support and Reduced User Interruptions Backed by Internet Protection Plan with Coverage up to $10,000 Read More »

Certpreponline.com, New From Pearson, Assesses Knowledge and Prepares Customers for Certification Exams : Customized to the Customer, Launch Focuses on CompTIA A+ Exams

Leave a Comment / News /

INDIANAPOLIS (PRWEB) December 2, 2008 Cert Prep Online debuts with CompTIA A+, covering the four popular CompTIA A+ Exams. The service starts by testing users on their knowledge of each exam topic. Customers are then provided with a customized learning plan, complete with visual training products created exclusively for the service, as well as PDFs

Certpreponline.com, New From Pearson, Assesses Knowledge and Prepares Customers for Certification Exams : Customized to the Customer, Launch Focuses on CompTIA A+ Exams Read More »

Vector Software Expands to Support Growing Global Customer Base

Leave a Comment / News /

Providence, RI (PRWEB) January 23, 2012 Vector Software, the worlds leading provider of innovative software solutions for testing safety and mission critical embedded applications, announced today the expansion of its customer-facing operations in North America and in Europe, Middle East, and Africa (EMEA). Over the past year, Vector Software has added some of the

Vector Software Expands to Support Growing Global Customer Base Read More »

3CLogic announces Special Customer Relationship Management Connector Package to help with migration to Cloud Based Contact Centers

Leave a Comment / News /

Rockville, MD (PRWEB) January 31, 2012 3CLogic, the leader in cloud based contact centers hosted on Amazon Web Services (AWS), is proud to announce a four-point incentive program to encourage enterprise customers constrained by outdated call center technology to switch to a cloud based solution that fully integrates with their existing CRM systems. This four-point

3CLogic announces Special Customer Relationship Management Connector Package to help with migration to Cloud Based Contact Centers Read More »

Scroll to Top