Dallas, TX (PRWEB) April 5, 2011 Hitachi Consulting, a leading provider of IT consulting and management consulting solutions and services, today announced its client Magma Design Automation won the 2011 Microsoft Dynamics CRM Overall Customer Excellence Award. As a Microsoft Gold Partner, Hitachi Consulting helped Magma deploy its global award-winning CRM system. Magma will be […]
San Francisco, CA (PRWEB) April 24, 2012 UserVoice, the easiest customer service solution on the web, today announced the creation of a new technology integration with SugarCRM, the worlds fastest-growing customer relationship management (CRM) company. The new integration provides bi-directional data sharing between the two systems: customer service in UserVoice is enriched by instant access
San Francisco, CA (PRWEB) April 24, 2012 This morning UserVoice, the easiest web-based customer service solution, launched Inspector: a tool which allows customer service agents to see who is on the other side of their support tickets. Inspector uses the contacts email address to pull contextual data from UserVoice, SugarCRM, and publicly available data from
Arlington, Texas (PRWEB) April 12, 2012 One of the best ways to provide excellent electronic parts, hardware and service is to have the most reliable sources in the world. Perhaps one of the most well respected names in electronic hardware manufacturing is RAF Electronics. Based in America, RAF provides standoffs, spacers, handles & ferrules, male-female
Dublin, Ireland (PRWEB) May 21, 2012 Seeking to expedite time to resolution for busy customer care organizations, gen-E (formerly generationE Technologies), a global IT process automation (ITPA) software company, today announced the Resolve Customer Care Automation (CCA) solution. Based upon its award-winning Resolve Social ITPA software, the new offering will make its debut in the
Warrington, UK (PRWEB UK) 10 February 2012 Hitaltech UK Ltd is investing in a new software platform to help the company build even stronger ties with its customers in the UK, Ireland and the USA. The specialist manufacturer and supplier of connecting technologies is currently working with Sage Business Partner Datel to implement a solution
