Providers

MediaMelon Announces MediaCloud Video Analytics Solution for Service Providers

San Francisco, CA (PRWEB) March 14, 2012 MediaMelon is announcing its MediaCloud Analytics solution for service providers. This solution provides a comprehensive suite of analytics for video performance monitoring and reporting that will allow service providers to analyze and understand their end-user’s video playback experience in real time.   The rapid growth in the adoption […]

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PERFORMANCE MANAGEMENT – NOT ON THE AGENDA OF THE NEW 118 DIRECTORY SERVICE PROVIDERS.

(PRWEB) July 4, 2003 We now have digital cordless home phones, digital phone systems, with VOiP, IVR, and AVR all of which were invented to be ‘improvements’ of the way we naturally communicate. Interestingly enough it is only ever the inventor of these ideas that seems to understand their benefit, and nearly all have been

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gen-E Introduces Social Media-Powered Customer Care Automation Platform To Expedite Time to Resolution for Communications Service Providers

Dublin, Ireland (PRWEB) May 21, 2012 Seeking to expedite time to resolution for busy customer care organizations, gen-E (formerly generationE Technologies), a global IT process automation (ITPA) software company, today announced the Resolve Customer Care Automation (CCA) solution. Based upon its award-winning Resolve Social ITPA software, the new offering will make its debut in the

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